A popular Belfast restaurant, Stix & Stones, is currently under investigation following allegations of unfair deductions from staff tips. The trade union Unite Hospitality NI recently brought attention to concerns raised by employees regarding the deduction of fines from their tips, lack of transparency in tipping practices, and the implementation of fines for various reasons such as missing uniform items or phone usage.
The union spokesperson expressed disappointment in the management’s response to the collective grievance raised by the workers. They emphasized the need for transparency and control over their tips, calling for any deductions to be rectified. Unite Hospitality NI is now considering legal and industrial actions to address these issues.
In response to these allegations, Stix & Stones released a statement on social media, confirming that they have initiated an internal investigation into the matter. They asserted their commitment to maintaining a fair and respectful work environment, stating that the reported practices do not align with their company policies or values. The restaurant expressed willingness to cooperate with Unite Hospitality NI to address the concerns and ensure transparency in tipping practices.
Stix & Stones assured that they adhere to HMRC guidelines on tipping and are dedicated to resolving the issue swiftly and transparently. They emphasized the importance of open communication with staff and the union to uphold fairness and integrity in the workplace. Any practices found to be inconsistent with their standards will be promptly addressed to uphold a positive working environment.
Overall, this situation highlights the importance of fair treatment and transparency in the hospitality industry, particularly concerning tips and wages. It serves as a reminder of the need for clear policies and communication between management and employees to avoid misunderstandings and grievances. By addressing these concerns promptly and openly, companies can uphold a positive work culture and ensure the well-being of their staff.